Denizen reinvents how we work in our neighbourhood.
Users rent unoccupied desks and meeting rooms in nearby companies, visit the Denizen House coworking space and shop for groceries in Denizen Kitchen. Mobile app facilitates a flawless experience.
📍 Berlin
Team:
We already had personas defined from the initial user research. We've explored their needs, mapped their journeys and identified different touchpoints.
What model should the user have in her head when interacting with our app and services?
I've applied the OOUX methodology to identify different objects, their attribute and their relationships. They all surface on different screens and emerge in different interactions with users in the real world.
How to guide the user seamlessly through the content in the mobile app? How that differs for the anonymous and logged-in user?
I outlined both current and upcoming functionalities while thinking holistically about what is the most useful content for the user at each step.
